Corporate Trainer

Location:                      Norcal

Industry:                      Retail

Years of Experience     5+ to 7 Years

Education Level           Bachelor's Degree

Career Level

Job Purpose:
The Corporate Trainer is responsible for the administration of corporate policies and procedures as they relate to core HR services, processes and programs, and for facilitating the execution of the company’s transactional activities such as training, salary administration, performance management, career development and staff recruiting. Serve as liaison between the organization and external and/or internal HR service providers to ensure that services provided and actions taken are consistent with business objectives, internal standard and regulatory requirements. Responsible to help learn, maintain and improve job skills, setting up individualized training plans to strengthened employee's existing skills and teach new hires and recently promoted team members by leading programs to assist employees with transitions due to company growth changes, creating, maintaining and distributing training materials and related materials.

Duties:
• Designs initiatives to ensure leadership competency model is well understood and used effectively by managers as a common language for the people development.
• Ensures competency model is applied in various HR programs, such as training, job descriptions, assessments, etc, in a consistent way.
• Invents tools and communication materials to institutionalize values and culture of the company.  
• Develops training materials and programs used to prepare team members to provide exceptional customer service, promote products and services, follow production procedures, and other applications.
• Formulates teaching outlines and determines instructional methods for all training programs that include but are not limited to customer service, health and safety, product production, financial numbers (budget, inventories, etc) leadership, culture, etc.
• Tests trainees to measure progress and to evaluate effectiveness of training.
• Assists employees with problems concerning "how to" perform specific tasks related to their assigned position.
• Directs and coordinates activities for training purposes.
• Maintains necessary communication with store management to confirm training attendees and distribution of training materials.
• Prepares and follows up on surveys, evaluations and presentations are required.
• Prepares all tools for training as required.
• Revises drafts of training documents periodically.
• Supports training and other departments as needed.

Skills/Qualifications/Minimum Requirements:
• Bachelor's degree in Business Administration/Human Resources or related field required.
• 1-3 years of training experience required.
• Society for Human Resources (SHRM) SPHR or PHR certification is preferred.
• Familiar with FLSA, DOL regulations, DCAA, ADA, FMLA, ERISA, and other government mandated laws and regulations.
• Ability to work with members of the organization at all levels.
• Marketing, planning, financial and/or information analysis experience.
• Self-motivator and able to deliver satisfactory work under limited supervision.
• Excellent analytical and problem solving skills, written, oral, presentation, and communication skills in both English and Spanish.
• Excellent team and interpersonal skills.
• High degree of initiative and results orientation.
• Organization skills to manage multiple initiatives, including organizing and carrying out Open Enrollment.
• Outstanding project and cost management skills.
• Ability to lead and manage diverse teams in a constantly evolving work environment that is customer focused.
• Comfortable communication with all levels of management and employees both in English and Spanish.
• Strong customer service orientation and strong negotiation skills a must.
• Excellent computer skills - must have knowledge of HRIS systems (preferably Kronos).
• Must be an advanced MS office user, especially Excel and Word; preferably Access.

Why work for us:
• Stable and growing company. We have doubled our size in 3 years!
• Competitive pay.
• Generous benefits.
• Employee Discount Program.
• Professional and personal growth and development.
• Family environment.
• Vast Culture to learn from and add to.
• Fast paced, but fun place to work. Work hard, play hard!